EKUVERO SUNDAY OGHENERO

Science Laboratory Technology Graduate | Operations & Leadership Specialist
Orerokpe, NG.

About

Highly motivated Science Laboratory Technology graduate specializing in Microbiology, poised to leverage proven administrative, ICT, and leadership capabilities within a dynamic graduate trainee environment. Demonstrated ability to coordinate complex operations, manage teams, and solve problems efficiently, as evidenced by significant roles as Departmental and Faculty President. Eager to contribute analytical prowess and a passion for organizational excellence to drive impactful results and foster professional growth.

Work

Nestle Cottage Hotel and Suites
|

Bar & Lounge Supervisor

Summary

Led bar and lounge operations, optimizing staff performance and enhancing guest experiences through effective supervision and resource management.

Highlights

Directed daily staff operations for a bar and lounge, coordinating shift schedules to ensure seamless service delivery and optimal resource allocation.

Managed comprehensive inventory and stock control systems, reducing waste and maintaining optimal product availability for enhanced customer satisfaction.

Implemented and enforced workplace safety protocols, achieving 100% compliance and contributing to a secure and efficient operational environment.

Delta State Licensing Office
|

Registration Officer / ICT Head Officer

Orerokpe, Delta State, Nigeria

Summary

Oversaw critical registration processes and provided essential ICT and administrative support, ensuring data integrity and efficient office functions.

Highlights

Managed and executed employee and customer registration processes, maintaining high accuracy rates for critical data records and compliance.

Handled sensitive information with strict confidentiality and professionalism, effectively resolving stakeholder inquiries and ensuring regulatory adherence.

Delivered comprehensive ICT and administrative support, optimizing daily office operations and enhancing overall departmental efficiency.

Church of God Mission International
|

Secretary / Office Attendant

Summary

Coordinated administrative functions and logistical support, ensuring smooth operations for church activities and events through efficient task management.

Highlights

Managed all internal and external communications and logistical arrangements for church activities and events, ensuring successful execution.

Efficiently coordinated complex schedules and administrative tasks, improving operational flow and reducing scheduling conflicts by 15%.

Applied strong organizational and problem-solving skills to manage diverse responsibilities, enhancing overall administrative effectiveness.

Etetafia Computers & Bestoption Computers
|

Computer Operator / Cyber Café Manager

Summary

Directed cyber café operations, leading teams to enhance customer service, manage resources, and improve overall business efficiency.

Highlights

Led and supervised a team of operators, ensuring seamless customer service operations and achieving high levels of client satisfaction.

Managed end-to-end procurement, record-keeping, and daily business activities, optimizing resource allocation and operational workflows.

Implemented service delivery improvements that directly enhanced customer satisfaction and streamlined operational processes.

Volunteer

Delta State Polytechnic
|

Faculty President

Ogwashi-Uku, Delta State, Nigeria

Summary

Served as a key student leader, representing the faculty and driving initiatives for student development and welfare.

Highlights

Presided over faculty-wide student initiatives, impacting over 500 students and fostering a cohesive academic community.

Liaised between students and university administration, effectively communicating concerns and contributing to policy discussions.

Orchestrated and supported various faculty events, promoting student participation and academic excellence.

Delta State Polytechnic
|

Departmental President – Science Laboratory Technology

Ogwashi-Uku, Delta State, Nigeria

Summary

Led student body initiatives and represented departmental interests, fostering a collaborative academic environment.

Highlights

Represented over 100 students as Departmental President, advocating for academic and welfare needs to faculty administration.

Organized and facilitated departmental events and meetings, enhancing student engagement and community building.

Collaborated with faculty to implement student-focused programs, improving communication between students and leadership.

Education

Delta State Polytechnic, Ogwashi-Uku
Ogwashi-Uku, Delta State, Nigeria

Higher National Diploma (HND) in Science Laboratory Technology

Microbiology

Delta State Polytechnic, Ogwashi-Uku
Ogwashi-Uku, Delta State, Nigeria

National Diploma (ND)

Science Laboratory Technology

Aghalokpe Mixed Secondary School
Delta State, Delta State, Nigeria

West African Examination Council (WAEC)

General Studies

Languages

English

Certificates

Human Resource Management

Issued By

Development Bank of Nigeria (DBN)

Environmental Management System Awareness

Issued By

Knights of Safety Academy

Internal Audit Awareness

Issued By

Knights of Safety Academy

Basics of Emergency Procedures

Issued By

Cambridge International Qualification (CIQ)

Basics of Fire Safety

Issued By

Cambridge International Qualification (CIQ)

Basics of Safety Management

Issued By

Cambridge International Qualification (CIQ)

Basics of Healthcare System & Information

Issued By

Cambridge International Qualification (CIQ)

Computer Literacy Certificate

Issued By

Akpos Computer Institute

Skills

Leadership & Team Management

Team Leadership, Staff Supervision, Mentoring, Conflict Resolution, Team Building.

Communication & Interpersonal Skills

Stakeholder Engagement, Active Listening, Professional Correspondence, Customer Service, Public Speaking.

Problem Solving & Analytical Thinking

Data Analysis, Critical Thinking, Troubleshooting, Process Improvement, Decision Making.

Computer Operations & ICT Support

Microsoft Office Suite, Data Entry, Technical Support, System Administration, Network Troubleshooting.

Customer Service & Relationship Management

Client Relations, Customer Satisfaction, Inquiry Resolution, Service Delivery, CRM.

Administrative Coordination

Scheduling, Record Keeping, Office Management, Logistics Coordination, Document Management.

Project & Inventory Management

Stock Control, Procurement, Workflow Optimization, Resource Planning, Supply Chain Management.

Technical & Operational Support

Laboratory Procedures, Quality Control, Safety Compliance, Operational Efficiency, Scientific Experimentation.

Microbiology

Bacteriology, Virology, Mycology, Laboratory Techniques, Sterilization.