EKUVERO SUNDAY OGHENERO
Science Laboratory Technology Graduate | Operations & Leadership Specialist
Orerokpe, NG.About
Highly motivated Science Laboratory Technology graduate specializing in Microbiology, poised to leverage proven administrative, ICT, and leadership capabilities within a dynamic graduate trainee environment. Demonstrated ability to coordinate complex operations, manage teams, and solve problems efficiently, as evidenced by significant roles as Departmental and Faculty President. Eager to contribute analytical prowess and a passion for organizational excellence to drive impactful results and foster professional growth.
Work
Nestle Cottage Hotel and Suites
|Bar & Lounge Supervisor
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Summary
Led bar and lounge operations, optimizing staff performance and enhancing guest experiences through effective supervision and resource management.
Highlights
Directed daily staff operations for a bar and lounge, coordinating shift schedules to ensure seamless service delivery and optimal resource allocation.
Managed comprehensive inventory and stock control systems, reducing waste and maintaining optimal product availability for enhanced customer satisfaction.
Implemented and enforced workplace safety protocols, achieving 100% compliance and contributing to a secure and efficient operational environment.
Delta State Licensing Office
|Registration Officer / ICT Head Officer
Orerokpe, Delta State, Nigeria
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Summary
Oversaw critical registration processes and provided essential ICT and administrative support, ensuring data integrity and efficient office functions.
Highlights
Managed and executed employee and customer registration processes, maintaining high accuracy rates for critical data records and compliance.
Handled sensitive information with strict confidentiality and professionalism, effectively resolving stakeholder inquiries and ensuring regulatory adherence.
Delivered comprehensive ICT and administrative support, optimizing daily office operations and enhancing overall departmental efficiency.
Church of God Mission International
|Secretary / Office Attendant
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Summary
Coordinated administrative functions and logistical support, ensuring smooth operations for church activities and events through efficient task management.
Highlights
Managed all internal and external communications and logistical arrangements for church activities and events, ensuring successful execution.
Efficiently coordinated complex schedules and administrative tasks, improving operational flow and reducing scheduling conflicts by 15%.
Applied strong organizational and problem-solving skills to manage diverse responsibilities, enhancing overall administrative effectiveness.
Etetafia Computers & Bestoption Computers
|Computer Operator / Cyber Café Manager
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Summary
Directed cyber café operations, leading teams to enhance customer service, manage resources, and improve overall business efficiency.
Highlights
Led and supervised a team of operators, ensuring seamless customer service operations and achieving high levels of client satisfaction.
Managed end-to-end procurement, record-keeping, and daily business activities, optimizing resource allocation and operational workflows.
Implemented service delivery improvements that directly enhanced customer satisfaction and streamlined operational processes.
Volunteer
Delta State Polytechnic
|Faculty President
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Summary
Served as a key student leader, representing the faculty and driving initiatives for student development and welfare.
Highlights
Presided over faculty-wide student initiatives, impacting over 500 students and fostering a cohesive academic community.
Liaised between students and university administration, effectively communicating concerns and contributing to policy discussions.
Orchestrated and supported various faculty events, promoting student participation and academic excellence.
Delta State Polytechnic
|Departmental President – Science Laboratory Technology
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Summary
Led student body initiatives and represented departmental interests, fostering a collaborative academic environment.
Highlights
Represented over 100 students as Departmental President, advocating for academic and welfare needs to faculty administration.
Organized and facilitated departmental events and meetings, enhancing student engagement and community building.
Collaborated with faculty to implement student-focused programs, improving communication between students and leadership.
Education
Delta State Polytechnic, Ogwashi-Uku
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Higher National Diploma (HND) in Science Laboratory Technology
Microbiology
Delta State Polytechnic, Ogwashi-Uku
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National Diploma (ND)
Science Laboratory Technology
Aghalokpe Mixed Secondary School
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West African Examination Council (WAEC)
General Studies
Languages
English
Certificates
Human Resource Management
Issued By
Development Bank of Nigeria (DBN)
Environmental Management System Awareness
Issued By
Knights of Safety Academy
Internal Audit Awareness
Issued By
Knights of Safety Academy
Basics of Emergency Procedures
Issued By
Cambridge International Qualification (CIQ)
Basics of Fire Safety
Issued By
Cambridge International Qualification (CIQ)
Basics of Safety Management
Issued By
Cambridge International Qualification (CIQ)
Basics of Healthcare System & Information
Issued By
Cambridge International Qualification (CIQ)
Computer Literacy Certificate
Issued By
Akpos Computer Institute
Skills
Leadership & Team Management
Team Leadership, Staff Supervision, Mentoring, Conflict Resolution, Team Building.
Communication & Interpersonal Skills
Stakeholder Engagement, Active Listening, Professional Correspondence, Customer Service, Public Speaking.
Problem Solving & Analytical Thinking
Data Analysis, Critical Thinking, Troubleshooting, Process Improvement, Decision Making.
Computer Operations & ICT Support
Microsoft Office Suite, Data Entry, Technical Support, System Administration, Network Troubleshooting.
Customer Service & Relationship Management
Client Relations, Customer Satisfaction, Inquiry Resolution, Service Delivery, CRM.
Administrative Coordination
Scheduling, Record Keeping, Office Management, Logistics Coordination, Document Management.
Project & Inventory Management
Stock Control, Procurement, Workflow Optimization, Resource Planning, Supply Chain Management.
Technical & Operational Support
Laboratory Procedures, Quality Control, Safety Compliance, Operational Efficiency, Scientific Experimentation.
Microbiology
Bacteriology, Virology, Mycology, Laboratory Techniques, Sterilization.